Customers can't see any open times
A checklist for when your booking page shows nothing to book.
Updated October 19, 2026
Open your booking page and pick a service and team member. If the message under the calendar names a reason, start there. Otherwise, go through this list.
- A "no bookings after" date has passed. Check Settings › Booking rules and each team member's How far ahead customers can book. Clear the date or move it. See Booking rules.
- "Days ahead customers can book" is small. With 7, customers only see the next week.
- No working hours that day. Check the team member's weekly hours, and that Use these hours is on. See Set working hours.
- Time off. Check Time off and special hours for that day.
- Same-day notice. Today's earliest times are hidden by Notice for same-day bookings.
- The service is longer than the gap. A 4-hour service needs 4 free hours in a row before closing time.
- The team member doesn't offer that service, or Taking bookings is off for them.
- The service is hidden. Check Show this service.
- The day is fully booked. Existing bookings and requests hold their times.
- Online booking is paused for going over your monthly limit. Home shows a red notice. See Plans and the monthly limit.
Still stuck? Contact support with your booking link and the day you checked.