Skip to content
Bookin' Cloud

Customers can't see any open times

A checklist for when your booking page shows nothing to book.

Updated October 19, 2026

Open your booking page and pick a service and team member. If the message under the calendar names a reason, start there. Otherwise, go through this list.

  1. A "no bookings after" date has passed. Check Settings › Booking rules and each team member's How far ahead customers can book. Clear the date or move it. See Booking rules.
  2. "Days ahead customers can book" is small. With 7, customers only see the next week.
  3. No working hours that day. Check the team member's weekly hours, and that Use these hours is on. See Set working hours.
  4. Time off. Check Time off and special hours for that day.
  5. Same-day notice. Today's earliest times are hidden by Notice for same-day bookings.
  6. The service is longer than the gap. A 4-hour service needs 4 free hours in a row before closing time.
  7. The team member doesn't offer that service, or Taking bookings is off for them.
  8. The service is hidden. Check Show this service.
  9. The day is fully booked. Existing bookings and requests hold their times.
  10. Online booking is paused for going over your monthly limit. Home shows a red notice. See Plans and the monthly limit.

Still stuck? Contact support with your booking link and the day you checked.