Handling your appointments
Approve requests, mark visits completed or no-show, add notes and walk-ins.
Updated October 19, 2026
Go to Appointments and open one.
- Approve or Decline a request. The customer gets an email either way. Requests only appear if your business approves each booking.
- Mark completed after the visit, or No-show if they didn't come.
- Add a note. Notes are private: you and the owner see them, customers don't.
Walk-ins
Open Add a walk-in for someone who's with you in person. Add their email if they should get reminders.
Cancelling
To cancel an appointment, ask the owner.